Shipping & Delivery Policy

Shipping & Delivery

Award RV Superstore allows you to chose your shipping option at checkout with:

Australia Post EParcel

Australia Post Express Post

Sendle

Direct Freight

Pick Up 

Freight options will be listed in your cart with pricing so please choose your preferred shipping method.  (Please note: Sendle and Direct Freight cannot ship to PO Boxes).

Once payment has been made you will receive an order confirmation via email with your purchase details and an invoice number.

Delivery Times

All order placed by 9.00am will be guaranteed to leave the same day.

Orders place after 9.00am may leave the same day but it is not guaranteed. 

Your order will generally leave within one working day if placed after 9.00am.

 

Melbourne Metro - Same Day or Next Business Day Delivery

Vic Country - 2 to 3 Business Days

Adelaide/Sydney/Brisbane Metro - 1 to 3 Business Days

SA County - 4 to 6 Business Days

NSW Country - 4 to 6 Business Days

Queensland Country - 4 to 6 Business Days

Far North Queensland - 6 to 9 Business Days

Perth - 4 to 6 Business Days

Country WA - 6 to 9 Business Days

Darwin 6 to 8 Business Days

PLEASE NOTE: EXTREME RURAL LOCATIONS MAY TAKE ADDITIONAL TIME

Once your order is shipped you will receive tracking information from your chosen shipping option.

PICK UPS

Pick ups are available from

Award RV Superstore

924 Burwood Hwy

Ferntree Gully VIC  3156

Mon - Friday - 9am to 5pm

Saturday - 9am to 4pm

Sunday - 10am to 4pm

Please bring your receipt number with you when picking up.

 

From time to time there may be supply interuptions, however you will be notified immediatly,