Privacy Policy

Award RV Superstore is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Award RV Superstore website and governs data collection and usage. By using the Award RV Superstore website, you consent to the data practices described in this statement.

Collection of your Personal Information

Award RV Superstore collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Award RV Superstore also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by www.awardrv.com.au. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Award RV Superstore for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Award RV Superstore website.

Use of your Personal Information

Award RV Superstore collects and uses your personal information to operate the Award RV Superstore Website and deliver the services you have requested.  Award RV Superstore also uses your personally identifiable information to inform you of other products or services available from Award RV Superstore and its affiliates. Award RV Superstore may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Award RV Superstore does not sell, rent or lease its customer lists to third parties. Award RV Superstore may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Award RV Superstore may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to www.awardrv.com.au, and they are required to maintain the confidentiality of your information.

Award RV Superstore does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Award RV Superstore keeps track of the pages our customers visit within www.awardrv.com.au, in order to determine what Award RV Superstore services are the most popular. This data is used to deliver customized content and advertising within Award RV Superstore to customers whose behaviour indicates that they are interested in a particular subject area.

Award RV Superstore websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Award RV Superstore or the site; (b) protect and defend the rights or property of Award RV Superstore; and, (c) act under exigent circumstances to protect the personal safety of users of www.awardrv.com.au, or the public.

Use of Cookies

The Award RV Superstore website use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize www.awardrv.com.au pages, or register with www.awardrv.com.au site or services, a cookie helps www.awardrv.com.au to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the website, the information you previously provided can be retrieved, so you can easily use the www.awardrv.com.au features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of www.awardrv.com.au.

Security of your Personal Information

Award RV Superstore secures your personal information from unauthorized access, use or disclosure. Award RV Superstore secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol (256 bit).

Changes to this Statement

Award RV Superstore will occasionally update this Statement of Privacy to reflect company, customer feedback and the law. Award RV Superstore encourages you to periodically review this Statement to be informed of how Award RV Superstore is protecting your information.

Contact Information

Award RV Superstore welcomes your comments regarding this Statement of Privacy. If you believe that Award RV Superstore has not adhered to this Statement, please contact Award RV Superstore at info@awardrv.com.au . We will use commercially reasonable efforts to promptly determine and remedy the problem.